Frequently Asked Questions
Don't worry, you're not alone! Here are some of the top
questions we get asked all of the time.Head to our help desk for a more detailed breakdown of the SwagUp Platform
Yes! Many clients place bulk orders for individual items instead of packs.
Yes we do! We can ship your Swag to any location worldwide. Rates vary depending on size and weight. A Swag Agent can assist you on finding the best method to get your Swag across the globe.
Yes we do! Let us know what you are looking for, and we’ll be sure to find it. Ask a Swag Agent for access to our running catalog!
You may collect sizes on your end, or we can recommend a standard distribution for you! Each Swag pack will be labeled with a small size sticker, notating the size of the garments inside.
Of course we can! We offer storage and fulfillment options to clients with large volume orders. Our warehouse is located in New Jersey, and we ship internationally. You let us know how many packs you need from our warehouse, we will ship them out the same day!
We are only able to process orders of 50 packs or more. Less than minimum orders are accepted on a case-by-case basis.
Our Swag Agents and design team find new ideas and create mockups for each project to get ideas flowing. You can provide your logo or if you need help with designs, or need some ideas, we are here to help!
At this moment, we cannot guarantee turnaround times due to COVID-19 and the stress being placed on the supply chains. We estimate new orders will be ready to ship within 4 weeks. Thank you for your patience!
Our Swag Agents handle all of the ordering for you, and assemble your packs in-house. Once your packs are ready to be sent out, we will update you with tracking information.
Our Swag Agents will measure boxes for each order to be sure your items fit perfectly. We will suggest alternative shipping methods for larger items, if needed.
Can’t find what you’re looking for?
You can post your question. Our Swag Agent will answer your question
© 2021 by House of Swag LLC.
team@houseofswag.com